Fast Forward Interactive

6 ways of managing change resistance during your digital transformation journey


Credit: Bisma Hanif, Content Writer – Jun 24, 2022


What Is Digital Transformation Consulting?  


Digital transformation consulting is a service that helps businesses reach their full potential through technology. One of the main benefits of availing it is how it can transform an organisation through automation and security as it responds to changes quickly at lower risk.

A consultancy firm like this seeks to check and evaluate an organisation’s digital tools that affect productivity and creativity in the workplace–necessary to offer better customer experience through technology.


1. Create a Business-Led Tech and Data Platform


An organisation that utilises a digital platform can get a rewarding experience. It means higher quality, faster innovation, and reduced costs aligned with business goals. With effective digital tools like analytics integration, businesses can identify KPIs like member engagement or user behavior on a website. Obtaining the right information can help determine areas of improvement to improve processes, whether internally or externally.


2. Form an Integrated Strategy  


Having a clear strategy is important because it improves business performance by using its strengths to achieve growth. Moreover, it can determine trends, opportunities, and consumer behaviour, developing the proper approach to a business needed for future changes.

For example, a clear set of plans, actions, and goals will give insights into the different ways you can deal with competitors and customers’ needs for long-term growth.


3. Hire the Right People for the Business  


A business is only as good as its employees. Therefore, hiring the right person is crucial. Every employee has the ability to offer something unique to the business and it is important to look for those with the best qualities. An organisation can waste a lot of financial resources after a bad hire. Hiring managers and executives should openly discuss the job requirements and traits to look for in a candidate to ensure better decisions in the business.


4. Commit to Leadership From the Top-Level Management  


It is essential to get the support and commitment of the top-level management and middle-level management by empowering them through IT transformation technology. Middle managers are communicators for upper management. They are tasked to communicate information concerning organisational change and strategies that benefit the lower hierarchy levels. Keep in mind that middle managers can interpret the value of events and use sound judgment to ensure success when initiating a business transformation.


5. Monitor and Measure Your Transformation Progress 


An organisation needs to track relevant business metrics or key performance indicators to measure performance. After performing this, it can analyse a measurable value and show the progress of its business goals.


6. Cultivate an Agile Mindset in the Organisation  


Having an agile mindset means that you make some efforts to learn, understand, and stay flexible to achieve positive business results. By embracing this mindset with essential digital tools, teams can develop a clear vision, adapt to change, and deliver value to the target audience.